frequently asked

frequently

questions

asked

questions

decentralized wireless

powered by the people

HEALTH & SAFETY

Is there any harmful radiation emitting from the Radios in my home or business?

The Electromagnetic Spectrum

Our Radios are safe, and emit less than your residential WIFI and TV remote. They do not emit any harmful rays and are manufactured by Baicells, which is approved and regulated by the FCC.

All REALLY equipment and power settings are certified and compliant under FCC regulatory rules. Further, the spectrum (and equipment) that we use is managed by Google and other governing bodies with a lot of oversight for this reason. In fact, supporting REALLY ensures we all have a voice and seat at the table when deploying new network technology to make sure it stays safe for humans and nature.

There has been a lot of misinformation about 4G and 5G technology that we use everyday. See our source links below for a list of organizations and science backed studies that approve this technology and safety.

Furthermore, it's just simple science. The way the electromagnetic spectrum works is with different types of waves, some which ionize or “damage” our cells, and some that do not. “Non ionizing radiation” does not damage our cells.

Ionizing radiation is bad for humans, and can cause cancer or other health problems. This is why they put lead on you when you get an X-Ray or why people are concerned about Nuclear War. Non-ionizing, or safe, is how almost all familiar technology works.

So there’s good and bad radiation?

Non-Ionizing (safe) radiation is a type of electromagnetic radiation that does not have enough energy to damage cells. Examples include radio waves, wireless networks, and visible light.

Ionizing (harmful) radiation, on the other hand, is a type of electromagnetic radiation that DOES have enough energy to harm cells. Examples include X-rays and radiation from radioactive materials.

PRIVACY & LEGAL

Since my internet is powering the radios, does my ISP have access to everyone’s data?

No.

Any data going through the REALLY network is encrypted, much like a VPN. REALLY Hosts have no way of accessing subscriber data, and no individual or group can see the content or website of REALLY 5G phone subscribers.

Do REALLY Radio Owners have access to everyone’s data?

No.

Any data going through the REALLY network is encrypted, much like a VPN. REALLY Hosts have no way of accessing subscriber data, and no individual or group can see the content or website of REALLY 5G phone subscribers.

internet

Can I use my unused internet bandwidth to help empower my local community?

Yes! We have figured out the technology so that it converts your internet bandwidth into 4G/5G signal. You’re not actually sharing your WiFi password, allowing strangers (or hackers) onto your router or charging people for your WiFi. You’re using it for something totally different. You’re only using the internet you already bought and paid for, and you’re using it to earn income like everyone who works from home.

Most people pay for an agreed upon amount of internet speed and bandwidth. And most homes/businesses are using their internet to earn income, often working from home.

Lastly, because we believe in a right to privacy, we are using an IPSec tunnel, the same encryption VPNs use, so anyone with access to your internet including your provider can only see how much data you’re using (what you pay for) not the content.

What if a phone subscriber accesses illegal content (child porn, terrorism, etc.), am I liable?

No. The subscriber data is both encrypted and isolated away from your personal internet usage. We do our best to prevent illegal activities online like any internet or phone service provider and comply with all laws and regulations, but Hosts of MCT’s are not at risk.

How can you ensure that you’Il prevent hacking of my Wi-Fi and personal info?

Using an IPSec tunnel, the subscriber data is isolated from your personal internet connection.

The mini-cell radio host cannot see or access the content of the data of the subscriber, and the subscriber cannot see or access the content of the data of the radio host.

Our connectivity solution through IPSec tunnels creates robust security layers to fully protect the data transmitted over the Internet. By wrapping the IP data packet in solid encryption layers, the packet is protected from interception/hacking. The IPSec tunnel encrypts the entire packet of data so fully that no entity can see the transmitted data over WiFi, cable and/or fiber.

How Your Data Flows with REALLY

Are VPNs, IPSec tunnels or encryption to protect my data legal?

Yes! Unless you live in China, Russia, UAE, Turkey, Belarus, Iraq, Iran, North Korea, Oman, or Turkmenistan.

Other common use cases for a VPN include: anonymously browsing the internet, protection from hackers, securely working remote.


Will having one of these radios slow down my internet bandwidth? By how much?

Recommended minimum bandwidth is 200Mbps.

Average US families use 40Mbps which includes enough for working from home, streaming video in HD, streaming music, online gaming and more.

Sources:

your questions,
answered

Does this phone service work everywhere?

Yep, we offer premium wireless service on the T-Mobile® 5G Network, the nation’s largest and fastest 5G network. If you are in our dewi coverage areas, you’ll also get access to our decentralized phone network powered by the people which will give you even faster speeds and better coverage.

Is there a contract?

Nope, it’s pay as you go.

Is this prepaid?

Yeah! You put your card on file and prepay each month so that you never experience any disruption.

Does my phone need to be unlocked?

Yep, but it’s super easy to unlock your device as long as it’s paid off. Chat with us and a real human can help you here.

What if I want a new phone?

We have some recommendations on what we think you should get, from iPhones to Droids. Check out our list here which includes affordable places online to get a good deal.

What does decentralized wireless (DeWi) mean?

It means we are building a phone network that is powered by the people. Your neighbors put small radios on their roof and help extend the phone network to cover deadzones™ and get even faster speeds. Right now our DeWi network is available in Austin, but we’ll be expanding to other cities REALLY soon. Learn more about DeWi here.

How many SIMs will I be installing?

Great question. If you’re in Austin, TX, you’ll install 2 new SIMs. The REALLY nationwide SIM as your first SIM, which will give you voice / text & data on the nation’s largest and fastest 5G network powered by T-Mobile®. Your 2nd SIM will give you access to the REALLY DeWi network in Austin, TX, which you’ll prioritize when available so that you get even faster speeds and better coverage. Depending on your device, you may be able to install eSIMs via a QR code.

Can I keep my phone number?

Yep, we are powered by T-Mobile®, the nation’s largest and fastest 5G network. If you are in Austin, TX you’ll also get access to our decentralized phone network powered by the people which will give you even faster speeds and better coverage.

How much data do you get on the unlimited plan?

The plan is unlimited, but once you reach 20GB you may experience slower speeds depending on network usage.

How much hotspot data do you get on the unlimited plan?

You get 10GB of hotspot data per month, but can add more if you need to.

How do I add more data to my plan?

You can chat with us, text us, or login to your account to top off. It only takes a few seconds.

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