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Simple Mobile Review: An MVNO Providing Top Notch No Contract Plans

By
Sara Nuss
May 19, 2023

Getting an affordable cell phone plan is one of the most important things to do. Whether you need a cell phone plan for yourself, or you’re looking for a plan that will fit your family’s needs, finding a plan with great service and coverage is of top notch priority.

Main image courtesy of Logos Download.

Simple Mobile is one of the best MVNOs to get for either yourself or your family because they use T-Mobile’s incredible fast 5G data coverage, and impeccable service. No contract MVNO cell phone plans are crucial, and there are a ton of customization options to make sure that you’re satisfied.

If Simple Mobile already sounds appealing to you, make sure to check out our in-depth look into the carrier and why you should sign up for a plan!

If you want to switch cell phone carriers, then consider looking into Really to help you with all of your phone services needs! At Really, you can compare phone plans to get more bang for your buck, and you can see what carriers and plans are in your area, sort by price, best value and more, and even click on the plan you wish to learn more about in an instant. 

Simple Mobile At a Glance

One of the most important things about choosing a cell phone carrier that best suits your needs is to get to know them. There are many things that Simple Mobile is known for and getting a basic idea of what they’re about can help you decide immediately if they may be a fit for you or not.

Best for: Simple Mobile is known for being a no contract mobile virtual network operator, or MVNO and you can upgrade or downgrade your cell phone plan at any time. With plans as low and affordable as $25 per month, you can enjoy plans perfect for either yourself or the family.

Price: One of the best parts about getting a cell phone plan through Simple Mobile is being able to choose the plan you want for the price you need. Getting to know the price range of their plans is important, and they can run anywhere from $25 to $85 depending on how many lines and data you need.

Plan: Knowing what type of plan that you need and how many lines is crucial and there are a ton to choose from through Simple Mobile. They offer individual plans with set data allotments or unlimited ones, and they also have family plans depending on how many people you want to add to your plan. 

Network: Simple Mobile uses and shares T-Mobile’s fast 5G nationwide coverage and service that cover major cities and rural towns all over the United States. 

Can you use your own phone? If you want to save some more money on a plan through Simple Mobile, it’s important to know if Simple Mobile allows you to bring your own phone or not. They do allow you to bring over an unlocked cell phone, or even a phone from another carrier, and all you need to do is check the compatibility to ensure that it works. 

Finding the perfect cell phone plan for you and your family is crucial and Simple Mobile can provide an excellent experience with great service and coverage. Image courtesy of Android Authority

Simple Mobile: Pros & Cons

One of the most important parts about choosing a cell phone plan for you is to decide what the pros and cons are. Deciding if the pros outweigh the cons is crucial no matter what kind of phone carrier that you choose from, but let’s take a look at what they are through Simple Mobile.

👍 What We Liked

  • Multiple Data Plans to Choose From. Simple Mobile offers upwards of ten different plans to choose from that are perfect for someone who is looking for a plan by themselves, or if you want a plan for your family. 
  • No Contract Plans. One of the best reasons why people sign up for a Simple Mobile plan is for their no contract plans so you can upgrade or downgrade your plan at any time depending on what you or your family needs.
  • Individual or Family Plans Available. There are a bunch of individual and family plans to choose that range from set data allotment plans or unlimited amounts through Simple Mobile. 
  • Great Coverage with T-Mobile’s Network. Enjoy Simple Mobile’s incredible network service and coverage through T-Mobile where almost every major city is covered, along with many rural towns across the United States. 
  • International Talk and Text Available. A great feature that is included in all of Simple Mobile’s cell phone plans is that international talk and text is available. While you can only have unlimited calling from sixty different countries, you can have unlimited texting from anywhere around the world. 

👎 What We Didn’t Like

  • Data Throttling. One of the biggest issues that many people have about Simple Mobile is the data throttling. Once you reach your high-speed data limit, you will experience slower speeds for the rest of the month, which will make you want to spend more money on a plan with more data.
  • Higher Prices for an MVNO. While there are many MVNOs out there that have some of the best prices that are extremely affordable, Simple Mobile’s tend to be higher and you can pay upwards of $85 per month just for two lines.
  • App Can Be Glitchy. Simple Mobile offers a mobile app to make payments, view your bill, or even upgrade or downgrade your plans. Many customers have complained that the app has been glitchy with them, which is important to keep in mind. 
  • Not a Large Selection of Phones Available. One of the best things about Simple Mobile is that you can purchase a brand new cell phone through them, but your options are limited in what you can get compared to many other MVNOs.
  • Expensive Individual Plans. The best way to save more money each month with a cell phone plan is to add more lines to your plan. If you need an individual plan through Simple Mobile, it’s important to keep in mind you’ll pay $60 per month for an unlimited plan. 

Simple Mobile Services & Features

Knowing more about a Simple Mobile phone plan is crucial and there are a ton of amazing services and features that are offered on almost all of their plans:

  • Unlimited high-speed data
  • Unlimited talk and text
  • Video streaming at 480p
  • 15GB of a mobile hotspot
  • Unlimited international calling to sixty countries
  • International roaming
  • 50GB of cloud storage
  • Bring your own cell phone
  • Save more with auto-refill plans
  • Add more lines and save more money

Simple Mobile Plans & Pricing

Getting to know the types of plans that are offered through Simple Mobile are essential so you can pick the best plan either for yourself, or your family. There are plenty of options to choose from that can consist of:

  • Individual plans:
  • $25 per month for unlimited talk, text, and 3G of high-speed data
  • $30 per month for unlimited talk, text, and 5G of high-speed data
  • $40 per month for unlimited talk, text, and 15G of high-speed data
  • $50 per month for Truly Unlimited talk, text, high-speed data, and 5GB of a mobile hotspot
  • $60 per month for Truly Unlimited talk, text, high-speed data, and 15GB of a mobile hotspot
  • Family plans:
  • $45 for two-lines per month for unlimited talk, text, and 3G of high-speed data
  • $44 for two-lines per month for unlimited talk, text, and 5G of high-speed data
  • $65 for two-lines per month for unlimited talk, text, and 15G of high-speed data
  • $75 for two-lines per month for Truly Unlimited talk, text, high-speed data, and 5GB of a mobile hotspot
  • $85 for two-lines per month for Truly Unlimited talk, text, high-speed data, and 15GB of a mobile hotspot

It is important to note that for the family plans, you can add up to four people on their plans and save even more money. 

There are a few different options when it comes to choosing a cell phone through Simple Mobile when signing up for a plan. Image courtesy of Simple Mobile

Simple Mobile Phone Selection 

A great part about signing up for any of Simple Mobile’s cell phone plans is that if needed, you can also choose to purchase a cell phone as well. There are a few different cell phone options that Simple Mobile offers its customers that can consist of:

  • Keep Your Own Phone SIM Kit
  • Samsung Galaxy A13
  • Samsung Galaxy A23
  • Samsung Galaxy A03s
  • Samsung Galaxy A53
  • Apple iPhone SE
  • Apple iPhone SE (3rd generation)
  • Apple iPhone 11
  • Apple iPhone 13 Pro
  • TCL 30 T
  • TCL 30 Z
  • Nokia C100
  • Motorola Moto G Power

How Well Does Simple Mobile Actually Work?

Call & Text Performance

Many customers are satisfied with Simple Mobile’s call and text performance because they share  T-Mobile’s nationwide network. Known for covering every major city, and also many rural areas within the United States, you can take advantage of the network’s high-speed 5G coverage, and also reliable service for calling and texting. 

Data Speeds

Another important factor to think about for any cell phone plan that you wish to get is how good the data speeds are. For Simple Mobile sharing T-Mobile’s coverage, the download speeds can be as fast as 80 to 382 MBPS and upload speeds of around 7 to 32 MBPS, which are great for many people. 

Simple Mobile vs. Competitors

Just like any cell phone carrier, there are also competitors that they are up against every single day. 

Simple Mobile vs. Tello

One of the biggest competitors of Simple Mobile is Tello, which is known to be one of the best MVNOs out there right now. While it has many competitors of its own, no one can seem to compete with their prices, but they appeal more to customers looking for an individual plan compared to a family one. 

Simple Mobile vs. Cricket Wireless

Cricket Wireless is another MVNO that is known for being one of the best ones in the industry because of how reliable they have been for many years. This MVNO may have many pros, but their main cons consist of expensive cell phones, unhelpful customer service, and an expensive basic plan. 

Simple Mobile vs. Consumer Cellular

If you are looking for a customer service representative that is willing to help you get through any type of issue that you may have, then Simple Mobile is the right carrier for you. Consumer Cellular is another competitor, but their main disadvantage is that their customer service has been reported to be very poorly trained and unhelpful. 

Simple Mobile Customer Service

If you are interested in Simple Mobile, but have questions pertaining to your cell phone plan, or have some more questions to ask before signing up for a plan, it’s important to get to know more about their customer service.

Customer service representatives at Simple Mobile are there to help you no matter what types of questions that you may have, or if you need help with any part of your phone plan, and they’re very easy to get ahold of too.

If you have any questions for a Simple Mobile customer service representative to answer, you can call them at 1-877-878-7908 anytime from 8 am to 11:45 pm EST all seven days of the week. You can also use their online chat service during the same hours, or send them mail at their address for any questions you may have. 

What Customers Have to Say About Simple Mobile

“I'll tell you in $26 a month it was great service plenty of data great text and phone service never have an issue in 3 years, I have tried another service and more than likely when I'm done with this one I'll probably go back to simple Mobile I like the fact that I was able to use T-Mobile side which made my calls go through I never had an issue I definitely would recommend it” - Marc L. (via Trustpilot 1.2 / 5 stars)

“Its a decent phone company but make sure to read before you buy a device from the phone might be SIM locked/Carrier locked but overlay a 5 star cause there phone lines are cheap just read before spending your hard earn money thank you SIMPLE MOBILE.” - Hh Hh. (via Trustpilot 1.2 / 5 stars)

“If there was a lower score to give will deserve if you want to transfer your number either you stay with them or forget about your number so if possible activate your phone number with them because when u asked to take to another provider the will say your information is no valid as you give them information on the account profile .” - Nidi R. (via Trustpilot 1.2 / 5 stars)

Simple Mobile FAQ

Signing up for a new cell phone plan can be very intimidating, so there may be many questions that you have before deciding on one. Simple Mobile is a great phone carrier to get a plan through, but it’s important to learn any answers to last second questions that you may have, such as the following:

Does Simple Mobile Use eSIM?

Simple Mobile allows phones that are compatible with eSIM and they also sell phones with this type of SIM card too. It’s very simple to convert any Simple Mobile phone to one with eSIM . 

How Do You Transfer a Phone Number to Simple Mobile?

Starting the process of transferring your cell phone and number to Simple Mobile is very easy to do. All you need to do is activate the device, give Simple Mobile your current phone number, and they will transfer everything over to their service. 

How Do You Pay a Simple Mobile Bill?

Paying your Simple Mobile plan should be as easy as can be, and there are a few different ways to pay your bill when it is due. By logging on the website, the mobile app, or even calling their customer service phone number, you’ll be able to pay your bill in an instant. 

Simple Mobile is an Affordable Carrier Great for Individuals and Families

Finding a reliable cell phone plan is important for anyone no matter if it’s just for yourself, or for your family. Simple Mobile offers affordable cell phone plans on T-Mobile’s network coverage for fast and reliable service and 5G coverage.

Consider looking into a Simple Mobile cell phone plan for either yourself or your family!

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Sara Nuss
Sara Nuss is a journalist from Pittsburgh, PA that specializes in wireless, dewi, phone plan advice & blockchain.
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Does this phone service work everywhere?

Yep, we offer premium wireless service on the T-Mobile® 5G Network, the nation’s largest and fastest 5G network. If you are in our dewi coverage areas, you’ll also get access to our decentralized phone network powered by the people which will give you even faster speeds and better coverage.

Is there a contract?

Nope, it’s pay as you go.

Is this prepaid?

Yeah! You put your card on file and prepay each month so that you never experience any disruption.

Does my phone need to be unlocked?

Yep, but it’s super easy to unlock your device as long as it’s paid off. Chat with us and a real human can help you here.

What if I want a new phone?

We have some recommendations on what we think you should get, from iPhones to Droids. Check out our list here which includes affordable places online to get a good deal.

What does decentralized wireless (DeWi) mean?

It means we are building a phone network that is powered by the people. Your neighbors put small radios on their roof and help extend the phone network to cover deadzones™ and get even faster speeds. Right now our DeWi network is available in Austin, but we’ll be expanding to other cities REALLY soon. Learn more about DeWi here.

How many SIMs will I be installing?

Great question. If you’re in Austin, TX, you’ll install 2 new SIMs. The REALLY nationwide SIM as your first SIM, which will give you voice / text & data on the nation’s largest and fastest 5G network powered by T-Mobile®. Your 2nd SIM will give you access to the REALLY DeWi network in Austin, TX, which you’ll prioritize when available so that you get even faster speeds and better coverage. Depending on your device, you may be able to install eSIMs via a QR code.

Can I keep my phone number?

Yep, we are powered by T-Mobile®, the nation’s largest and fastest 5G network. If you are in Austin, TX you’ll also get access to our decentralized phone network powered by the people which will give you even faster speeds and better coverage.

How much data do you get on the unlimited plan?

The plan is unlimited, but once you reach 20GB you may experience slower speeds depending on network usage.

How much hotspot data do you get on the unlimited plan?

You get 10GB of hotspot data per month, but can add more if you need to.

How do I add more data to my plan?

You can chat with us, text us, or login to your account to top off. It only takes a few seconds.

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